An IT Company You Can Know & Count On
As an industry leader, we provide fast, friendly, and honest customer service for one key reason. We understand you are your company’s most valuable commodity. Businesses thrive because of people. We support people with healthy, efficient, and secure IT services.
Why We Do It
When a business owner trusts us to assist them with their livelihood, the vehicle that provides for their loved ones, it’s an amazing yet sobering responsibility. Failing them is simply not an option.
Martin & Co. Phone Installation
Other Company Firewall Setup
The Repair Shop
Enjoy the Perks
Our managed IT clients love the convenience and fast turnaround times that come with a friendly and fully staffed repair shop. As a customer-focused company, we also work hard to provide special perks to our clients to make their lives easier. Our managed clients enjoy free rushes, pickups, and drop-offs.
Our Doors are Open
The Cheap Squad has been serving our Downtown San Jose community and the greater Bay Area since 2010. We cherish the business and personal relationships we’ve made through the years. Please come in for a chat, a question, or a repair and experience A+ customer service you deserve.
How We Work
Aggressive Response Time
We attack technical issues immediately so they don't compound and spread, hampering your productivity. Our response times are the best in the industry. Skeptical? Please put us to the test. We take this very seriously. You can count on us.
Third parties can add significant value to your business, but they add up quickly. Before long, managing your vendors becomes another duty you don’t have time for. The Cheap Squad’s Vendor Management completely takes this off your plate. We track vendor performance, build strong vendor relationships, and develop key points of contact with all your vendors. We mitigate third party risks and challenges and expedite resolutions.
WIFI connection challenges are some of the most vexing and pervasive issues for many businesses. A normal workday can devolve instantly into a collage of missed deadlines, angry clients, and painfully inefficient workarounds all while you're on hold with your internet vendor. This is frustrating and has a substantial effect on productivity. At The Cheap Squad, we take a concerted and continuous approach to our clients' hard-line and WIFI connections. When issues arise, be it onsite or offsite, we're on it right away. Our resolution times for internet connectivity issues are truly stellar.
We have access to a myriad of ever-growing and evolving communication tools and we're steadfastly committed to finding the right options for our clients. We don't take a 'one size fits all approach to delivering tools and services. We understand that every business is unique, and you need products that fit your culture. We offer Fresh Caller, Ring Central, Axon Virtual, or Comcast VoIP, to name a few options. We will simplify your most complicated business communication challenges into something as natural as a handshake connected to a smile.